"Protective’s deep knowledge of the transportation industry made our decision to partner with them an easy one. Their team listens to motor carriers, understanding our unique needs and all aspects of our evolving business environment. Protective has the insight to process claims related to highway and driving issues. Faced with the most complex claims, their Claims Department works to find innovative solutions."

Donald A. Orr
President & CEO

"Throughout our relationship with Protective Insurance Company, all claims have been handled quickly and efficiently. In a recent scenario, we called our claims contact and she had an adjuster out to us in just 30 minutes. Protective worked collaboratively with us and helped us throughout the claims process. The relationship we have with Protective has exceeded our needs by providing a strong loss control presence and superior claims handling."

Calvin Ewell
President

"Protective Insurance Company is a true partner. All areas of their company have been very responsive to our needs. Protective wants to understand our business in order to better serve us. They are always accessible and respond in a timely manner. We are looking forward to depending on Protective in the future."

Jessica King
Chief Financial Officer

"Even the most safety-minded companies will experience collisions at times. When things go wrong, you need a reliable partner. Protective Insurance Company goes above and beyond to protect our interests when accidents occur. They act quickly, which results in less exposure for us.

"Our relationship with Protective is built upon open communication and has enabled us to improve our operations. They are a long-term ally and provide tools that set us up for success so we can become first-in-class in our industry."

Michael Smith
President/CEO

"Baldwin & Lyons is a great long-term partner. The flexibility and willingness to customize their policy to our business model throughout the last 10 years has allowed us to continually grow. Baldwin & Lyons is an excellent fit."

Craig Bollinger
Senior Vice President

"Protective has been a proactive and important part of our acquisition strategy. These projects don’t typically happen with a lot of forewarning so we need a risk management partner who is flexible, adaptable, and brings us insight and expertise that contributes to the success of the deal. Protective has consistently done that for us, being quick to respond to our needs and more than willing to put in whatever effort is necessary to help us meet our goals."

Jim Fields
Chief Operating Officer

"Many insurers thought our operations were high risk due to the challenging locations we serve. Baldwin & Lyons was proactive in understanding our business and developing an insurance program that fit our needs. They’ve also been a major contributor to enhancing our safety culture. They’re unique in the insurance field in not only helping us control losses, but also becoming a partner in loss prevention."

John Burdick
President & CEO

"We continue to be impressed with the people we work side by side with on a daily basis. By leveraging the knowledge of the Baldwin & Lyons team, we can keep actively running a safe business but also have the expertise of a partner to assist and be an extra set of eyes."

Andrew Flynn & Ryan Flynn

"Response time is critical to us. The pit crew-like response we receive across the board – claims, underwriting, loss prevention and account managers – has surpassed anything we’ve ever experienced. Baldwin & Lyons knows trucking and they know our business model. We are excited to continue our partnership."

Brian Kinsey
President & CEO

"When we started talking to Baldwin & Lyons years ago, our business model was a little outside their comfort zone. By keeping communication open, they were able to better understand what we do and customize an insurance program specifically to fit our needs."

Tom Fleming
Owner & CEO

"If you're a safety-first company, there is no better partner than Baldwin & Lyons. Their value-added programs have made our entire operation more safety conscious and aware of our exposures. Because of that, we can price our product better, making us more profitable."

Wayne Gadberry
President and CEO

"For nearly 20 years, Baldwin & Lyons has been a valued partner. Not only do they offer the financial wherewithal to underwrite our business, but they also provide trucking-specific expertise to help us continually improve our operations. That’s the difference between a transaction and a mutually beneficial relationship."

Marc Boyle, President & CEO
Andrew Boyle, Executive Vice President & CFO

"Although we self-administer most of our claims at NEMF, Baldwin & Lyons is always there to lend a hand. Whether it's a complex litigation or mediation, we know that Baldwin & Lyons will be there for us. Partnering with a company that consistently encourages our participation in claims management and looks out for our best interest is vital to our success."

Ernest Hardy
Vice President of Risk Management

"In an ideal world, we wouldn't need insurance. But life happens and accidents occur. When they do, we can count on Baldwin & Lyons' expert staff to handle our claims efficiently and professionally. We are comforted by the knowledge that we have a true partner to always keep our best interest in mind."

Howard Perea
Vice President

"When going through the process of acquiring Bekins Van Lines, Wheaton put its trust in Baldwin & Lyons. Not only did they provide proactive insurance solutions, they also sent a team of loss prevention experts to perform a comprehensive risk analysis audit. Baldwin & Lyons is not just our insurance provider, they are a true partner."

Mark Kirschner
CEO

"We've trusted Baldwin & Lyons to meet our insurance needs for 15 years. From day one, they've been more than just an insurance provider. Baldwin & Lyons is a partner who cares just as much about keeping our drivers safe and protecting our bottom line as we do. It's this commitment and dedication that keeps our relationship mutually beneficial."

Don Bowman
Owner and Chairman of the Board