While the dog may be “man’s best friend,” they are not always friendly to delivery drivers. Thousands of delivery drivers experience dog bites each year. Even the most well-behaved dogs can act unpredictably, especially if they feel scared or protective. By following a few safety tips, you can help protect yourself and stay safe while working.

Before You Approach a Home 

Watch Unrestrained Dogs: If there’s a loose dog, keep an eye on it the whole time you’re on the property. Look for signs of fear or aggression, like growling or a stiff body, and keep your distance. 

Make Your Presence Known: Honk your horn, knock, or say “Hello” loudly so the dog knows you’re there. This helps avoid surprising the dog, which could make it aggressive. 

Don’t Startle Dogs: Try to make noise before getting close to the house. A startled dog might react by biting. 

While Delivering a Package 

Ask the Customer to Restrain Their Dog: If the dog is loose and the customer is home, politely ask them to secure the dog before you approach. 

Avoid Petting the Dog: Even if the dog seems friendly, don’t try to pet it. Unfamiliar contact can make dogs feel threatened. 

Block Outward-Swinging Doors: Use your foot or shoulder to block doors that swing outward to prevent a dog from knocking you over. 

If a Dog Becomes Aggressive

Stay Calm: Do not run away, as this can make the dog chase you. Stand still and avoid staring directly at the dog, as it may see this as a threat. 

Use an Object to Protect Yourself: If the dog attacks, place your bag, jacket, or anything you’re carrying between you and the dog. 

After a Bite 

If a dog bites you, follow these steps: 

Clean the Wound: Wash the bite with soap and water. Cover it with a clean bandage. 

Seek Medical Attention: Go to a doctor if the bite is deep, shows signs of infection (redness, swelling, pus), or if the dog’s vaccination status is unknown. 

Report the Bite: If you don’t know if the dog has been vaccinated or it seems sick, report the incident to animal control or the police and your employer. 

Remember: 

Never assume a dog won’t bite—dogs can be unpredictable. If you ever feel unsafe, prioritize your safety. Don’t proceed with the delivery until you’re sure it’s safe.