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A robust training program can help avoid costly litigation in the event of a catastrophic collision.

This article is from the April 2016 issue of the IC Safety. To view the full issue, visit the IC Safety archive.

How many of your drivers could explain CSA scores and their impact on your business? Although we are now several years into the Federal Motor Carrier Safety Administration's Compliance, Safety and Accountability (CSA) program, many drivers still lack a basic understanding of the program, according to a recent report from the American Transportation Research Institute.

The most significant findings in the study were:

  • Over 96% of drivers could not correctly identify the five publicly accessible BASICs and did not know that only the FMCSA can access official driver CSA scores.
  • Over 56% of drivers did not know that CSA scores are weighted by both time and severity and that high CSA scores help prioritize carriers for intervention.

Driver training and CSA: Do they really matter?

Yes! Studies show there is a direct correlation between your driver training program, CSA scores and crash rates.

As a business owner, you know that a comprehensive driver training program with higher compliance scores results in a more efficient operation that increases value to the carrier and customer. What you may not know is that a robust training program will also help avoid costly litigation in the event of a catastrophic collision.

More than ever, plaintiff attorneys are using any negative information found in your training and CSA records against you and the company that you are leased to. Furthermore, attorneys may attempt to have punitive damages levied against you for any negligence they can identify on your part.

Career consequences

Most drivers do not realize how training records and CSA impact their careers. For example, hours-of-service violations delay trips and roadside inspection fines are often the responsibility of the driver.

Most importantly, roadside inspection violations are available to hiring carriers in the form of a three-year Pre-employment Screening Program (PSP), which can be used to help qualify or disqualify applicants from being hired by reputable carriers. According to Kelly Anderson, president of Impact Training Solutions, "approximately 50% of the drivers that fleets turn down today, they would have mistakenly hired if they didn’t have the data from the PSP report."

Boost your CSA knowledge and compliance

To help our policyholders reduce collisions and better understand the operation of the CSA program as it continues to evolve, Protective has partnered with Impact Training Solutions to provide ongoing driver education. Online training modules from Impact cover a variety of safety and compliance topics, including those addressed by CSA BASICs. Each video only takes about five minutes to view.

Impact's system is efficient and easy to apply on a small or large scale. Protective has subsidized this program so it can be provided to you at a substantial discount.

To access Impact Training Solutions, contact our Loss Prevention & Safety Services Department at or (800) 644-5501 x7341.

  • Categorized in:
  • Regulations
  • Driver Management
  • Transportation Safety